December 02, 2017
If you haven't heard of The Sun newspaper, then you’ve likely been hiding under a rock for the past 50 years. The notorious publication (and, allegedly, Britain’s favourite daily) last year expanded into the online gaming world, releasing their online sportsbook, Sun Bets. Now, they turn their hand to another type of online gaming—their online casino, Sun Casino.
Sun Casino is powered exclusively by Playtech, meaning you know you're going to have access to a great range of games, well-optimised across all devices. True to form, there are 100+ slot games on offer here, including some exciting branded slots (American Dad, Superman, RoboCop), progressive jackpots (the Batman series, the Age of the Gods series), and all of Playtech's other popular video slot games (Funky Fruits, Plenty O’ Fortune, Cat in Vegas).
There’s a small array of table games on offer too, with several variants of roulette and blackjack (including one we've never heard of before - UK Blackjack, anyone?), but nothing which jumps out as extraordinary.
The live casino section is also small, but solid - there are 6 games to choose from, all of which stream perfectly and load nicely.
Hidden away in the sidebar, the 'Help Centre’ link leads you to a dedicated minisite complete with an in-depth FAQ section, divided into the most common search topics.
There’s live chat available available 24/7; when we tried it, we were answered quickly and our query was dealt with professionally and swiftly. There are also 3 landline numbers available, which are manned between 7am-11pm, 7 days a week. These comprise a free UK landline number, an international UK landline number with a +44 prefix and an Ireland-based number. There’s also a 24/7-manned email address and a dedicated Twitter handle, @SunBetsHelp.
This is where Sun Casino falls down a tad, accepting only Visa and Mastercard as both payment and withdrawal options. This is a big step back for the casino, as most other online gaming sites accept a much wider variety of e-wallets and other payment methods.
As far as withdrawals go, due to the limited options available, you should be prepared to say goodbye to the near-instant withdrawals of other popular payment options at other casinos. You can expect to wait up to 5 business days to see your winnings appear in your account, excluding bank holidays and weekends.
We know The Sun brand, and we’ve seen how well they entered into the online gaming scene with their very successful sportsbook, Sun Bets. This is another potentially successful outing for The Sun, with well-thought of games and an easy-to-use site. However, the lack of any more exciting payment options coupled with those longer withdrawal times is a massive drawback for us. Luckily, their Welcome Bundle is there to keep us interested, and adds to our overall impression that this is a pretty solid all-rounder online casino site.